T-Mobile halts Galaxy Note 7 sales following reports of replacements catching fire


Hours after AT&T announced that it would no longer give out new Galaxy Note 7 units for exchanges, T-Mobile has made a similar decision.

T-Mobile says that it’s temporarily halting sales of the Galaxy Note 7, and it will also no longer hand out replacement Note 7s. Any T-Mo customers that currently have a Note 7, whether it’s a recalled unit or a replacement, can go to a T-Mobile store to hand in their Note 7, get a full refund, and select any other device in T-Mobile’s inventory.

When customers hand in their Note 7, T-Mobile will waive any restocking charges. T-Mo also says that anyone who returns their recalled Note 7 will receive a $25 bill credit. Finally, customers that pre-ordered a Galaxy Note 7 can keep their free Netflix subscription, Gear Fit2, or microSD card that they received as their pre-order gift.

This week alone, there have been five reports of replacement Galaxy Note 7s catching fire. So while Samsung hasn’t yet announced a formal recall of the replacement Note 7s, some owners may be concerned that they replacement Note 7 could catch fire and cause property damage or even harm them. The good news is that all four major US carriers are now letting Note 7 owners swap their phones for a different model, and now that AT&T and T-Mobile have halted Note 7 sales and exchanges, it wouldn’t be a surprise to see Verizon and Sprint do the same.

Leave a Reply

Your email address will not be published. Required fields are marked *